Question 1

What is your cancellation and refund policy?

Accepted Answer

The 16 Society retreats are intimate, limited-capacity experiences that require significant advance planning and financial commitments. Because of this, all deposits are non-refundable. We strongly encourage the purchase of travel insurance to protect against illness, injury, family emergencies, travel delays, weather events, or other unforeseen circumstances.

More than 90 days before the retreat
If your spot is filled by another approved participant, you may be eligible for a partial refund, less your non-refundable deposit and any unrecoverable expenses incurred on your behalf.

61-90 days before the retreat
Refunds will only be considered if your reservation is successfully filled by another approved participant. Any approved refund will be reduced by applicable deposits, merchandise, administrative costs, and other unrecoverable expenses.

60 days or less before the retreat
All payments become non-refundable due to venue commitments, staffing, coaching, merchandise production, food purchases, and other event-related expenses.

While we may attempt to fill your reservation, refunds are not guaranteed. Any exception made within 60 days of the retreat is solely at the discretion of The 16 Society.

Read the full Cancellation, Transfer and Attendance Policy.

Question 2

Where can I purchase trip insurance?

Accepted Answer

You can purchase trip insurance through providers such as Allianz Travel Insurance or Travel Protection. Travel Insurance can help protect your retreat investment and prepaid travel expenses in the event of an unforeseen circumstance.  Please note that these companies are independent third-party providers and are not affiliated with The 16 Society. Any travel insurance policy is purchased directly through the provider, and all coverage, terms, claims, and policy decisions are the responsibility of that provider.

Question 3

Can I request a certain roommate?

Accepted Answer

Absolutely! Specify your roommate's name (first and last, please) on your the registration form. We will try to honor requests whenever possible. BOTH roommates must register before the reservation is finalized.

Question 4

Is round trip transportation provided?

Accepted Answer

Due to the nature of the venues, locations and experiences, this will be determined by each experience. Please read those details carefully. Don’t worry… we will also let you know in advance.

Question 5

Can I bring a non-member companion?

Accepted Answer

This will be determined based on the venue and is not assumed. The main focus of each experience is the 16 ladies registered. Please email hello@the16society.com for availability and conditions.

Question 6

Can a non-member companion participate in the Society programming?

Accepted Answer

A non-member Companion would be a guest of the resort only.  A Companion may play pickleball independently, if permitted by the resort and subject to resort availability and policies. Companions are not included in any 16 Society coaching sessions, clinics, drills, organized court time, reserved group court time, player development activities, team events, or any other pickleball-related programming reserved for registered participants.

Question 7

How do I know exactly what’s included with each experience?

Accepted Answer

Every destination is different, which is why we don’t believe in one-size-fits-all descriptions.Before you reserve your spot, you’ll find a detailed list of exactly what’s included with that specific excursion, along with anything that isn’t. Whether it’s accommodations, meals, beverages, organized pickleball programming, transportation, or resort amenities, we’ll spell it out clearly so you can book with confidence.You’ll also find important details such as whether the destination is adults only, resort policies, and any venue-specific information. Those requirements are established by the host property and vary from one excursion to another.We believe your only surprise should be how much fun you have, not what’s included in your reservation.Antigua: See Details page

Pickleball ~ Travel ~ Connection

Get In Touch

Frequently Asked Questions

What is your cancellation and refund policy?

Where can I purchase trip insurance?

Can I request a certain roommate?

Is round trip transportation provided?

Can I bring a non-member companion?

Can a non-member companion participate in the Society programming?

How do I know exactly what’s included with each experience?

Pickleball ~ Travel ~ Connection
Extraordinary destinations.
Purposeful coaching.
Sixteen women at a time.

BE THE FIRST TO KNOW

New destinations

Limited availability

Unforgettable experiences

CONTACT

FOLLOW US

Pickleball ~ Travel ~ Connection

Get In Touch

Frequently Asked Questions

What is your cancellation and refund policy?

Where can I purchase trip insurance?

Can I request a certain roommate?

Is round trip transportation provided?

Can I bring a non-member companion?

Can a non-member companion participate in the Society programming?

How do I know exactly what’s included with each experience?

Pickleball ~ Travel ~ Connection Extraordinary destinations. Purposeful coaching. Sixteen women at a time.

BE THE FIRST TO KNOW

New destinations

Limited availability

Unforgettable experiences

CONTACT

FOLLOW US

Pickleball ~ Travel ~ Connection
Extraordinary destinations.
Purposeful coaching.
Sixteen women at a time.